Volunteer questions answered.
We’ve put together some commonly asked questions to give you more information about the volunteer experience with the Principal Charity Classic.
Volunteer FAQs
Uniforms can be picked up during our volunteer kickoff party hosted by volunteer program sponsor Prairie Meadows! Join us May 18th 2pm-5pm at Prairie Meadows for a fun-filled event. RSVP here.
Prairie Meadows Casino, Racetrack, & Hotel, 1 Prairie Meadows Dr, Altoona, IA 50009.
You may exchange your uniform on-course prior to your first shift. After uniform distribution, we can’t guarantee that your needed size will be available to exchange.
We ask that volunteers wear black, gray, or tan/khaki pants, skorts, or appropriate length shorts.
Yes! Exclusive volunteer items, as well as additional volunteer polos are available for available during the registration process.
An extra volunteer polos following uniform distribution will be available for purchase on-course. Sizing and availability are first come first serve.
Volunteers will also receive a on-time use discount code for the Principal Charity Classic on-course merchandise tent.
Volunteer credentials will be distributed with uniforms. If you are unable to pick up at the scheduled times you will be able to pick up when you arrive to Wakonda Club for your first shift.
Credentials will be used to check in and out of your scheduled volunteer shifts. Please display your volunteer credential at all times during your shift(s).
If you choose to enjoy the tournament as a spectator your volunteer credential will serve as your admission onto tournament grounds.
Volunteers will park in spectator/volunteer parking . Shuttles will transport volunteers to the main course entrance. When exiting the shuttle volunteers will have a designated entrance line within the main gate area. Shuttles will run on a continuous basis beginning at various times each day and ending approximately one hour after the final event of the day concludes.
We will be offering two optional volunteer orientations via Teams, and one in-person orientation at Wakonda.
Watch your email after registration for information on dates and times.
Volunteer Headquarters (VHQ) is where volunteers go to get food, refreshments, sunscreen, bug spray, and more!
Volunteers will start and end each shift in VHQ to check in/out for shifts.
We ask that you work a minimum of two (2) shifts over the course of the tournament. Typically shifts range from 4-6 hours.
Registered volunteers will receive an email from the TrustEvent system when they have been assigned to a committee. Volunteers are also able to log in and view their committee assignment. Please log in using the username and password you created during registration. Log in here.
Your committee chairperson will reach out at the beginning of May with shift scheduling.
Committee chairpersons will begin scheduling shifts at the beginning of May. Registered volunteers will receive an email from the TrustEvent system when they have been assigned to a shift. Volunteers are also able to log in and view their committee assignment, shift schedule and update availability or information. Please log in using the username and password you created during registration. Log in here.
We will make every effort to accommodate your scheduling requests. Make sure to list your request in the “Work with or Committee Selection” portion of the registration process. Shift coordinating is only applicable within each committee (i.e. two people on different committees can’t be scheduled to work together at the same time).
Yes! Food, snacks, and beverages will be provided at Volunteer Headquarters on days you volunteer. We ask that you do not eat inside Volunteer Headquarters on days you are not volunteering.
Yes. Your volunteer credential will serve as your admission pass for the entire week and we encourage you to use it. We do ask that you not wear your uniform when not on duty, so please bring a change of clothes if you plan to spectate before or after your shift.
The event will go on, and we will need your help! Make sure to report to your committee’s check-in location 15-20 minutes prior to your shift, rain or shine. Any weather delays or cancellations will be communicated to you via email or directly from your committee chair at the golf course.